As your IT support provider, we want to give you every opportunity to have complete control over the tickets created for your technical issues. This is why we are now utilizing the customer portal.
Our customer portal allows us to document all service requests for your computer issues. On a daily basis, we receive your IT requests through phone or email and enter them into our system in order for our techs to then complete your request. The customer portal allows you to review these requests within a personal account.